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    Ordering & Payment

    totes-ISOTONER.ca accepts the following credit cards:

    Visa

    Master Card

    Only credit cards with a billing address in Canada are accepted. Be sure to enter your correct billing address for your credit card during Step 1 of checkout. You have the option to ship your order to an address other than your billing address.

    Using credit card issued gift cards:

    You must register your Visa gift card or Mastercard gift card with your name and billing address on the registration site of the gift card provider. Unregistered credit card issued gift cards cannot be used for purchase on totes-ISOTONER.ca.

    Charging your credit card:

    We do not charge your credit card until your merchandise actually ships. In the event we are unable to ship your order complete, for any reason, your credit card will only be charged for the merchandise shipped.

    Cancel or Make Changes to Your Order:

    After you review and submit your order it cannot be cancelled or changed. We process orders as quickly as possible to provide timely delivery of your order. We apologize for any inconvenience this may cause. Orders can be returned for a refund within 30 days of delivery.